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Hello there, first time user here, both my netbook or laptop can't find the drivers to recognize my 30-1400. I plug in my EMS with a USB port, turn on ignition, the laptop sees something there and searches for drivers but can't find any. It's a Gateway netbook with Windows 7 and a ASUS laptop with Windows 8. Please help. Thanks. It's a used unit and the fuel pump cycles when I turn the key on.
 

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The 30-1400 doesn't have a USB port on it, so you're using a USB to serial converter between the AEM and the laptop. You need to locate the drivers for your USB to serial converter, not the AEM.
 
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